What do the Personlised Letters and Nice List Certifcatesfrom Santa look like?

We have base design templates for you to choose from, you can see them here. You choose the design, then we use one of our existing wording scripts, (with your personalised details put in all the right places!) to be printed on your letter. Our Personalised Santa Letters are written by professional Copywriters (with the help of Santa of course!), so you can be sure they are the real deal!

How much do personlised letters from Santa cost?

  • Our Christmas personlised letters from Santa are a real bargain at just $15 each!
  • Our personlised birthday letters from Santa are only $25 each!
  • Our personlised nice list certificates from Santa are only $20 each!

Pricing includes GST & postage within Australia.

What comes with the personlised letters from Santa?

We do things a little different here, we put a little surprise in each envelope, as an extra special gift for your child. What is it you ask? If we told you, then it wouldn’t be a surprise would it!? But we can guarantee your child will love it, it makes the perfect addition to your child’s personlised letters from Santa and will stick around long after to keep the magic of Christmas alive!

How do I place my order for a personalised letter from Santa?

Easy as! You simply go here, select the product you want, then fill out the details! Here you will enter all the information required so we can customise your letters and certificates for you. Unfortunately phone or email orders cannot be placed. Payment is made via our secure payment gateway using PayPal, your details are not stored anywhere or shared.You will receive an email confirmation once you place your order with all your order details.

I have more than one child, will they get the same letter?

We have a few different design templates & wording scripts that we use here, you choose the design per child, we randomly choose the wording script.

Why should I buy personalised letters from Santa from you?

We know the internet is a big place, REALLY BIG, so we understand that making a decision to purchase a product or service from someone new isn’t to be taken lightly. We are proudly Australian owned & operated, you can call us anytime on 07 3470 0374 (well, maybe not any time!) and talk to a real person, to put your mind at ease about purchasing from us. Here at Personalised Letters from Santa, we provide a service that is in high demand and we ruin a tight ship!

How are the personalised letters from Santa printed?

Santa’s personalised letter templates are environmentally printed on high quality, sustainably sourced 100 Gsm white bond, using soy/veggie based inks. The personalised letters from Santa templates are printed by our trusted Australian print partner, Jett Print, they are then overprinted with your chosen wording script. The colours are vibrant & bright!

How are the personlised letters from Santa posted & how long do they take?

Santa’s personalised letters and nice list certificates are posted from the North Pole as soon as are ordered by you, they then magically arrive in Australia for internal posting within Australia the very next day! The return address on the envelope is from Santa in the North Pole. All letters and certificates are posted together on first Monday in December (orders must be placed no later than COB of the first Sunday of of December). Delivery turnaround times depends on your location (and Australia Post work load!), they usually arrive within 7-10 working days (to most areas).

Birthday letters need to be order at least 7 – 10 working days before the birthday.

What if Santa’s personalised letter doesn’t arrive?

Please ensure that your postal address is correct when you place your order, this is the most common reason for undelivered mail. Realistically you should allow 7-10 working days during peak season for Australia Post deliveries. Once we lodge the letters delivery cannot be guaranteed, as that is out of our control. While we make every possible effort to ensure each and every letter is delivered on time, unfortunately some mail does get lost in transit and fails to arrive on time, if at all. If this unlikely event does occur, orders will not be refunded as we cannot be held responsible for Australia Post losses & late deliveries. HOWEVER if you email us no later than the 23rd of December, we can email you a copy of your letter to print out at home for your child. Ordering your Personalised letter from Santa confirms you have read & agree to our refund policy as stated in the previous paragraph.